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Clinic Returns Policy

RETURNS AND EXCHANGES

All Sales Final. We only exchange goods if they are defective or damaged on arrival.

In circumstances where you consider a product defective or damaged, please contact us at 807-223-2484 within 48 hours of receipt of order with details of the products and defect/damage.

All Veterinary Diet Products are 100% Guaranteed by our partner food companies and can ONLY be returned for the following reasons:

Palatability - Pet will not eat or does not like the taste of the food.

Quality - If there is a problem with quality of the product.

Safety – If a bag or can has a broken seal which has compromised the integrity of the food.

 

All inquiries regarding returns and/or exchange can be directed to Dryden Veterinary Services at 807-223-2484.